16 May 2019 – 10 July 2019 
                                                                                                                                 
                             
Terms and Conditions 
Giant Malaysia “A Giant Surprise” Digital Game
 
“A Giant Surprise” is a digital game (the Game”) which can be played by anyone (the “User”) except all GCH Retail (Malaysia) Sdn. Bhd. (“GCHR”/ the Organiser) employees including their relatives up to second degree of consanguinity or affinity via mobile devices from 16th of May to 10th of July 2019.  There will be total of 90,000 of instant prizes and 20 winners for the lucky draw prizes.
The User hereby accepts that GCHR may collect and process their personal data including the User's mobile phone number. GCHR will process personal data when delivering the service game, including the administration and deliverance of any prizes.
 
Prizes
Each valid mobile number entitles the User to one playing account.  Each account can play one game per day.  The daily winners (the “Winner”) of the Game will received a unique barcode (the “Barcode”) and shall be notified via SMS for Prize redemption.  Prize redemption is within 7 days upon receiving SMS notification and prizes are considered as accepted in good condition once they have been released to and taken out of the store by the Winner.  GCHR will not be held responsible to fulfil any out of stock prizes in-store and the prizes are while stock last only. Any loss of the Barcode is not eligible for replacement.
All the participants of the Game are also entitled to join the lucky draw for chance to win prizes worth up to RM20,000.00. Twenty (20) lucky draw winners will be contacted via phone and required to correctly answer a question before being declared a winner. In the event the eligible lucky draw winners fail to answer the question correctly, GCHR reserves the right to disqualify the winner.  Should the first attempt to contact the eligible winner fail, i.e. no reply, telephone number not in service or no connection etc. another three (3) attempts will be made within the next 2 hours of the first telephone call.  Where such further attempts are unsuccessful, GCHR reserves the right to disqualify the eligible winner. GCHR will not be held liable in the event the .winners cannot be contacted for whatever reasons. The lucky draw winners will be published in the Giant website on the 31st of July 2019.  
 
All prizes are not transferrable and not convertible to cash.  There is no limit on how many times a player can win during the entire game period. 
GCHR reserves the right to refuse any claim of prizes that is reported hacked, stolen or believed to be fraudulent.  
 
Lucky Draw Prize
Giant Cash Voucher
1.1 There would be total of 20 lucky draw winners of Giant Cash vouchers worth RM 1,000.00 each.  
1.2 The vouchers is only applicable on net item price.
1.3 The voucher is not valid in conjunction with any other vouchers, offers or promotions and product exclusion may apply.
1.4 No cash alternatives or refund will be offered in lieu of the discount. 
1.5 GCHR reserves the right to alter, cancel, terminate or suspend the order or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice. 
 
Trademarks and Copyrights
All trademarks and other materials are belongs to GCHR and protected by general provisions in relation to any applicable intellectual property rights - and shall not be used without prior written permission from GCHR.  .  The User and / or third parties are not permitted to modify, copy, reproduce, display, perform or otherwise publish or disseminate owner’s material in whole or in part. 
 
Disclaimer
By using the GCHR URL digital game link at (game.giant.com.my) is at the User's own risk.  The Game is at your service as it is.  To the extent permitted under applicable law, GCHR disclaims all warranties, express or implied, of satisfactory quality, access and fitness for a particular purpose.  GCHR does not warrant that this digital game meets User’s expectations in terms of being supplied continuously, timely or error-free, that information and/or results on this Game will be accurate and/or reliable, or that any errors in the digital game will be corrected. 
GCHR may at its sole and absolute discretion to change, cancel, terminate, suspend this Game and/or amend the Terms and Conditions set herein without any prior notice. All matters relating to this Game are final and binding upon all the Users of this Game, and no correspondence will be entertained.
 
Limitation of Liability
To the extent permitted by Law, in no event shall GCHR, its subsidiaries, affiliates or licensor be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from loss of data or business interruption resulting from the use of or inability to use GCHR’ digital game based on warranty, contract, tort, delict, or any other legal theory and whether or not GCHR is advised of the possibility of such damages.
Each User agree to indemnify GCHR, its licensor harmless from any claim and/or demand including solicitors’ fees made by any third party due to or arising out of participating in this digital game and/or  use of URL, and/or violation of any of these terms and conditions.
 
Law and Venue
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia Any dispute arising out of or in connection with the Game or these Terms and Conditions shall be submitted to the jurisdiction of the Court of Malaysia.  
 
Miscellaneous 
GCHR will not reimburse the participant for the charges incurred including any applicable tax(s), 
GCHR reserves the right at any time, at its absolute discretion and without prior notice, to substitute any of the Prizes with other items of similar value.
GCHR, its employees, its holdings and/or its subsidiary and/or its affiliate companies, employees of the Diary Farm group of companies and participating partners shall not be liable to the User or any other party for any loss or damage of whatsoever nature suffered by the User as a result of the Giant Digital Game, participation or non-participation in this Digital Game or usage of the prizes or as a result of any act or omission on the part of GCHR in connection with this Game.
By participating in the Giant Surprise digital game, the User shall be deemed to have unconditionally and irrevocably accepted all the Terms and Conditions of this digital game and the User further (i) agree to co-operate and comply with all GCHR’s reasonable requests in connection with the digital game; (ii) agree to the disclosure to, storage of, processing of and use of his personal details by GCHR and its relevant service providers for the purpose of the organising, promoting and conducting the digital game; (iii) agree for the use of his name and photograph to be used for the purpose of organising, promoting and conducting the digital game; and (iv) consent to receiving promotional, marketing and other publicity information from GCHR from time to time.
The Terms and Conditions herein contained shall prevail over any provisions or representations contained in any brochure or other promotional materials advertised under this digital game. 
GCHR reserves the right to publish or display the names and photographs of the participants of the Digital game for advertising and publicity purposes without any compensation to such participants or customers. 
GCHR reserves the absolute right at any time without assigning any reasons to alter, modify, change or vary the digital game’s Terms and Conditions contained herein, wholly or in part at its absolute discretion. The User may view the updated digital game’s Terms and Conditions on game site at game.giant.com.my
GCHR reserves the right to cancel, shorten, extend, suspend or terminate the Giant digital game at any time prior to the expiry of the digital game period without prior notice. For avoidance of doubt, any cancellation, extension, suspension or termination of the digital game period at any time prior to the expiry of the Game period shall not entitle the User to claim any compensation from GCHR for any and all losses or damages suffered or incurred by the customers as a result of the said cancellation, extension, suspension or termination.
Any failure by GCHR in enforcing any of these digital game’s Terms and Conditions in any instance(s) does not constitute a waiver of such term and/or condition. 
GCHR is the final authority to decide on the interpretation of these Terms and Conditions and as to any other matters relating to this digital game.
For any further enquiries on the digital game’s Terms and Conditions, please contact customer service at hotline +603 5544 8888 or email to customersupport@dairy-farm.com.my 
 
Personal Data and Privacy Policy
It is the responsibility of the Users to provide complete and valid information. User agrees to grant the rights to the GCHR to have access to obtain, extract, verify and/or utilize the given information at any time from time to time. 
User has the right to obtain access, request correction or withdraw consent to disclose any personal information held by the GCHR. Such request can be made via email at www.giant.com.my/customer-care or by post to GCH Retail (Malaysia) Sdn. Bhd. Mezzanine Floor, Giant Hypermarket Shah Alam Stadium, Lot 2, PersiaranSukan, Seksyen 13, 40100 Shah Alam, Selangor. Refer to www.giant.com.my for full details of Full Notice under the Personal Data Protection Act 2010.